Feedback and compliments

Your views are really important to us. Receiving feedback helps us to ensure we are providing our customers with the best service and support we can.

Simply fill out this form to leave us your feedback.

Feedback can include:

  • Comments or suggestions about the services we provide or the ways we work
  • Compliments about colleagues, teams or services
  • Concerns if things go wrong or we don’t meet your expectations
Other ways to give feedback
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Processing your information: We will use the information submitted by you in this contact form to provide you with the services you have requested, or to answer your enquiry. For more information about the information we collect about you, and how we use this information, please view our Privacy Policy.

Is your feedback urgent?

Contact our customer service team at 0117 914 4200 if you need to speak to someone today.
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Other ways to give feedback

  • In person – through the service supporting you or at any one of our offices
  • By phone – through the contact number of the service supporting you, or centrally at 0117 914 4214 (office hours, Monday to Friday)
  • Via email – to [email protected] or through the service/person you usually have contact with
  • In writing – Feedback and Complaints, Brunelcare Head Office, Saffron Gardens, Prospect Place, Bristol BS5 9FF
  • Social media – Through our social media pages

Useful links