Last updated: 04 April 2022
Due to Coronavirus absences, we are currently experiencing staff shortages across all areas of Brunelcare. Please bear with us over the coming weeks.
While we endeavour to keep this content as up to date as possible, please consult local services if you have any specific questions – particularly in relation to visiting.
Click on the links below to go straight to the latest updates for each of our services:
Care Homes and Reablement Centres
Care homes are currently open to urgent admissions, where sufficient staff are available. To enquire about urgent admissions, please contact sites directly using the below contact information.
To read our latest guidance on care home visiting, please click here:
If you have any questions about visiting, please contact your care home manager:
- Main number: 0117 904 1170
- Manager, Lesley Hobbs, email: firstname.lastname@example.org
- Main number: 01458 836 800
- Deputy Manager, Edwin Jose, email: email@example.com
Little Heath Care Home
- Main number: 0117 450 0320
- Manager, Maddie Muston, email: firstname.lastname@example.org
Little Heath Reablement Centre
- Main number: 0117 450 0320
- Manager, Lewis Farrell, email: email@example.com
Orchard Grove Reablement Centre
- Main number: 0117 954 3854
- Manager, Johanet Sloan, email: firstname.lastname@example.org
- Main number: 01275 544 452
- Manager, Christine Halleron, email: email@example.com
- Main number: 0117 939 6681
- Manager, Steve Croom, email: firstname.lastname@example.org
Extra Care Housing & Woodland Court Retirement Living Village
Activities will be reintroduced gradually and we will ask for masks to be worn as a precaution.
Communal spaces will be open for all, however we would encourage users to maintain social distance and ensure good ventilation.
Our restaurants will be open and accommodate tables of up to four people as an additional precaution. Numbers will be monitored as Covid cases remain high in the Bristol area.
There are no restrictions on visiting. However, as cases remain high locally, we are are advising that good ventilation and hand hygiene is maintained.
We ask that the scheme manager is informed if any visitors becomes symptomatic or tests positive.
All planned care and support will continue to be delivered by our on-site teams.
Visits to our community clients continue. It may be necessary to make temporary changes to visits so we can ensure the needs of our most vulnerable clients are taken care of first.
We will ensure our clients are communicated with about any such changes.
Where clients are clinically extremely vulnerable we will work hard to minimise the number of carers who complete their daily visits to reduce the level of risk.
Communal lounges, kitchens and guest rooms are currently closed until further notice. This will be reviewed on a weekly basis.
It continues to be vitally important that any Brunelcare tenant with concerns about paying rent, bills, or if you have any money worries, or continue to self isolate/have symptoms of coronavirus, that you contact a member of our team to discuss your situation. This will help us understand what help and support you will need to ensure that you can sustain your tenancy with Brunelcare. The Government has been clear that it is critical that you continue to follow the terms of your tenancy and pay your rent and service charges during these unprecedented times.
Repairs & Maintenance
Our repairs service is currently only available for emergency and urgent repairs due to staff shortages. We hope to pick up routine repairs on Monday 17 January. Thank you for your patience and understanding during this period.
All media/press enquiries should be direct to:
Matthew Bell, Marketing and Business Development Director
If you have any concerns about visiting a Brunelcare site, or about a loved one, please contact the management team at that location.
If in doubt, email: email@example.com or call 0117 914 4200.