Service Standards – for Housing
Written by Brunelcare
These Service Standards cover different topics, explaining the standards housing tenants can expect from Brunelcare, including the responsibilities of the tenant.
Standards:
- Aids and Adaptations Standard
- Asbestos Service Standard
- Anti Social Behaviour Standard
- Call System Standard
- Communications Standard
- Customer Care Standard
- Decent Homes Standard
- Gas Servicing Standard
- Income Management Standard
- Lettable Service Standard
- Response and Planned Repairs Standard
- Site Management Standard
- Support Service Standard
- Tenancy Management Standard
Related Help and Guidance
Gas Safety
Useful information and guidance about gas safety within your Brunelcare home
Fire Safety
Guides about fire safety precautions to take in your home and apartment block
Bed Bug Information
A useful guide for Brunelcare housing tenants about bed bugs