Tenant services
Service Standards – for Housing
Brunelcare Service Standards that cover Sheltered, Extra Care and Independent Living properties
Fire Safety
Guides about fire safety precautions to take in your home and apartment block
Gas Safety
Useful information and guidance about gas safety within your Brunelcare home
Bed Bug Information
A useful guide for Brunelcare housing tenants about bed bugs
Damp and Condensation
Useful guide for Brunelcare housing tenants about how to reduce damp and condensation
Making a complaint
We value complaints because they tell us how we are doing and help us put things right
HomeSwapper scheme
Swapping your social home using the HomeSwapper scheme
How do I apply for home care in Bristol?
Applying for care at home in Bristol