Service Standards – for Housing

Brunelcare Service Standards that cover Sheltered, Extra Care and Independent Living properties

Fire Safety

Guides about fire safety precautions to take in your home and apartment block

Gas Safety

Useful information and guidance about gas safety within your Brunelcare home

Bed Bug Information

A useful guide for Brunelcare housing tenants about bed bugs

Damp and Condensation

Useful guide for Brunelcare housing tenants about how to reduce damp and condensation

Making a complaint

We value complaints because they tell us how we are doing and help us put things right

HomeSwapper scheme

Swapping your social home using the HomeSwapper scheme

How do I apply for home care in Bristol?

Applying for care at home in Bristol