I was able secure a room for my Mum in Brunelcare’s Saffron gardens care home after she was discharged from Bristol Royal Infirmary recovering from hip surgery after a fall, and sadly she also needed end of life care at this point. She spent the last week of her life in Saffron Gardens.

The team at Saffron Gardens were immensely caring. They just couldn’t do enough for my Mum, me and my family. My Mum was cared for lovingly by the care team. My sister and I were allowed to stay overnight by Mum’s bedside and we were cared for just as well as Mum. All our family, including grandchildren, were welcomed to visit too. Everything that was happening to Mum was gently explained to us, we were never left in the dark.

As a family we still feel so grateful for the outstanding care Mum received that week at Saffron Gardens. To be with her right to the end like that is what we had always wanted for Mum. As a permanent mark of our thanks we felt moved to donate a thank you plaque for the care team to display in the nursing court where Mum stayed.

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