A new five year plan for Brunelcare
We’re writing a new five year plan for our organisation and we really want you to be part of it. The areas we feel are essential for our new strategy, are:
Homes to feel proud of
We want to invest properly in our homes so that all our tenants and residents are proud to live in a safe, comfortable and energy efficient home fit for the 21st Century.
We never want to knowingly compromise on quality. We want all of our CQC registered services to maintain at least ‘Good’ and strive for ‘Outstanding’.
Getting the basics right
We know that good, timely communication is important to our customers, as is value for money. We want to invest in the systems and technology so that all our customers will report that they are happy with our services and can access them whenever they want.
Learning and working with others will stretch us and help us to achieve more. Developing partnership working will be one of the main ways that we will achieve our aims and influence others.
We will ensure we have strong financial and governance foundations in place so that we can continue to deliver for our customers for years to come.
We want to be a great place to work so we will continue to invest in developing our people and our leaders so that, alongside customers, we can shape our future together.
Share your views
If you would like to share your views on any of the information above, or about what’s important to you, please get in touch via the contact form below.