Financial support fund

We have created a brand-new financial support fund to support our customers in times of financial hardship.

What is the financial support fund?

The financial support fund has been created to support you, our customers, in times of financial hardship. With the costs of living increasing, we want to ensure help is available to you where no other easily accessible funding is obtainable.

The fund will provide those meeting eligibility criteria with support to fund items such as furniture and white goods, shopping vouchers for food, adaptations to support independent living, and other essential items, equipment or services to support basic living needs.

What will it cover?

Financial support fund grants will cover the following:

  • White goods, furniture and floor coverings
  • Shopping vouchers for food (where access to a food bank is not possible)
  • Home adaptations to support independent living
  • Other essential items, equipment or services to support basic living needs

The fund will not cover:

  • Payment of debts
  • Payment of rent or care fees
  • Cash payments directly to customers

Who is it for?

The fund is available to all Brunelcare customers who are willing to undertake a basic income assessment. There will be an annual cap per person of £500, and an individual grant cap of £250 available.

How to apply

All applications must be made through a Brunelcare colleague, such as a housing officer, registered manager or deputy manager.

To apply for the fund, you must complete an application form, which will include an eligibility check and income assessment. If you meet the eligibility criteria, your application will be submitted by the Brunelcare colleague for consideration.

What happens next?

Applications will be reviewed by the Charitable Funds Allocation Panel as soon as possible after they have been received.

If an application cannot be supported, a clear explanation of the reasons why will be provided, and we will support you to explore other options.