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How can we help?

We are here to help answer any questions you may have about Brunelcare, and to direct you to the information you need. If you would to speak to someone directly, we are open Monday to Friday, 08:30 - 16:30.

We welcome feedback and suggestions

Here are all the ways you can contact us to provide feedback and your suggestions about any of our services.

Give feedback

How to make a complaint

We know that sometimes things can go wrong and you will need to know who best to contact and how the process works.

Making a complaint

General enquiries

Head office

Saffron Gardens
Prospect Place
Bristol
BS5 9FF

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Tenant Services

From fixing a leaking pipe to helping with a rent query, our housing and property team is on hand to support our tenants, ensuring that help is available whenever needed.

Tenant services Make a payment Report repair Give feedback