Home care

Our home care services help you maintain your independence by delivering the care you need in the comfort of your own home. We’ll tailor your package to meet your specific needs, whether that’s helping with personal care, preparing meals, or getting out into the community.

Our carers are well-trained and supported, providing the highest quality care to help you live comfortably at home.

Your home care could involve:

  • Household tasks such as cleaning and preparing meals
  • Personal care such as stoma or catheter care and medication
  • Support with day-to-day tasks such as paying bills, attending appointments, shopping cooking or cleaning
  • Social activities, including trips to a cafe or a social group, so you can stay involved in the community
  • Respite care for your primary caregiver

Our approach to home care

A qualified, local team

Our carers are based in local area teams to ensure continuity of care for our clients, so they can feel safe with the people supporting them. Our team of carers are fully-trained and qualified, and have experience supporting people with complex health conditions, including dementia.

Maintaining dignity and respect

We have a person-centred approach to care; we actively seek to improve the wellbeing of the people we support, and recognise that a sense of purpose is a necessary part of maintaining skills. We will always ensure clients are at the centre of any decision made about their care.

Encouraging independence

We support our clients to maintain their independence by helping them access outside activities in their local community and encouraging them to continue their daily tasks, which could be making their own meal or maintaining their personal care.

Where we provide home care

We have two key homecare services in South Gloucestershire and Somerset – click on the tiles below to find out more about the areas we cover and contact our teams.

FAQs

  • Can my carers take me out?

    Absolutely! We can assist you with various activities in the community such as shopping, visiting local garden centres, hairdressers, and attending health appointments. This service is available at an additional cost.

  • How will I know what time my carers are coming?

    You will receive a weekly schedule with the times and names of your carers which can be sent to you via email or post. If there are any changes to your scheduled times, our office will notify you by phone.

  • What time of day can I get care and support?

    Our support services are available daily from 7am to 10pm. Visits can range from 30 minutes upwards and we can customise the visit duration to suit your specific needs.

  • Will I have a regular carer?

    Yes, we strive to assign a regular, small team of carers to ensure consistent and personalised care. This allows you to build strong relationships with your carers.

Other types of care