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Give us your feedback

Your views are really important to us. Receiving feedback helps us to ensure we are providing our customers with the best service and support we can.

Feedback can include:

  • Comments or suggestions about the services we provide or the ways we work
  • Compliments about colleagues, teams or services
  • Complaints if things go wrong or we don’t meet your expectations

Providing feedback

If you need to make a complaint, please visit our make a complaint page.

You can provide feedback, such as comments, suggestions or compliments, through the online form below.

To provide feedback feedback on a recent repair, click here.

Other ways to contact us

Email us at:

Write to us at:

Brunelcare Head Office
Saffron Gardens
Prospect Place

Call us on: 0117 914 4200 (office hours, Monday to Friday)

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    Tenant Services

    From fixing a leaking pipe to helping with a rent query, our housing and property team is on hand to support our tenants, ensuring that help is available whenever needed.