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Your views are really important to us.  By hearing your requests, comments, suggestions, compliments, concerns and complaints helps us ensure that we are providing our customers with the best service and support we can.

Responsive Repairs Survey

If you’ve had a repair carried out at your property, we’d love your feedback on the level of service provided:

Making a complaint

If there is something you need to complain about, we outline in Making a complaint the full procedure we adhere to.  

Get in touch

Please tell us of anything you think we should know in the form below. Alternatively you can always contact us by phone or email:

T: 0117 914 4200 (Mon – Fri, 8.30am- 4.30pm)

E: info@brunelcare.org.uk

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    Tenant Services

    From fixing a leaking pipe to helping with a rent query, our housing and property team is on hand to support our tenants, ensuring that help is available whenever needed.