We have created a financial support fund to support our customers in times of financial need, whether you live at one of our sheltered housing sites, extra care housing facilities or in a care home, are receiving support from our Help When You Need It team, or are cared for in the community.
What is the financial support fund?
The financial support fund has been created to support you, our customers, in times of financial need. With the costs of living increasing, we want to ensure help is available to you where no other easily accessible funding is obtainable.
What will it cover?
- Essential white goods, furniture and floor coverings
- Home adaptations to support independent living
- Other essential items, equipment or services to support basic living needs
- Payment of debts
- Payment of rent or care fees
- Cash payments directly to customers
- Food vouchers where there is access to a food bank.
Who is it for?
To be eligible for the Fund, the applicant must:
- Be a current Brunelcare customer.
- Be willing to complete a basic income and savings assessment.
- Be able to demonstrate that they have reasonable steps in place to manage their income and expenditure.
- Have sought funding from other available sources.
- Have a payment plan in place if in arrears and not be in default (whether that be for rent or care fees).
- Not have any outstanding cases of serious anti-social behaviour or have an open legal case against them.
Further information on eligibility can be found in the Financial Support Fund Policy here.
How to apply
All applications must be made through a Brunelcare colleague, such as a housing officer, registered manager or deputy manager.
To apply for the fund, you must complete an application form, which will include an eligibility check and income assessment. If you meet the eligibility criteria, your application will be submitted by the Brunelcare colleague for consideration.
What happens next?
Applications will be reviewed by the Charitable Funds Allocation Panel as soon as possible after they have been received.
If an application cannot be supported, a clear explanation of the reasons why will be provided, and we will support you to explore other options.