Report a repair
To report a repair, please fill out all sections of the form below. Alternatively, please call free phone number 0800 072 6308 which is an office number manned between 8.30am – 4.30pm, Monday – Friday.
If your repair is an emergency and is outside the hours stated above, please use the Housing Management System installed in your home. Please pull the cord or press a button on your Alerta telephone and the call operator will advise how the issue will be handled.
If you do not have a pull cord, please telephone 0800 072 6308 and the call will be diverted to an operator who will advise how the issue will be handled.
To see a list of the repairs we are currently responding to and to see sight of our controlled distance process please click here.