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0117 914 4200

Tenant services

Tenant services
Make a payment
Report a repair
Give feedback

From completing a repair to helping with a rent query, our housing and property team is on hand to support you.

Report a repair

Find out how to report a fault or home repair to us.

Find out more

Make a payment

You can quickly and easily pay your rent online.

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Give feedback

Receiving feedback helps us to ensure we are providing our customers with the best

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Get in touch about your home

General enquiries

For a general enquiry you may have about your home or to pay your rent over the telephone, please contact our Housing Team on 0117 914 4257 or email us by completing and submitting the form below.

Reporting a repair

If you wish to contact us about a home repair, please call 0117 914 4257 or report your repair online.





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    Help and guidance

    Find answers to any questions you may have about your home.

    View our housing guidance

    A male tenant stood in the doorway of his home.