Our performance reports

Performance management is an integral part of Brunelcare’s overall operation and allows efficient planning, monitoring and management of service delivery. We track and measure our performance across our services and publish a quarterly report to share our progress.

The following reports cover our performance across key areas such as relet times, building safety, repairs, health & safety, antisocial behaviour and complaints.

Annual reports

As part of our performance monitoring, we report annually against the Tenant Satisfaction Measures.